Most companies have certain contacts that many users interact with and want in their Outlook but Microsoft CRM does not give you an easy way to do this. Microsoft Dynamics CRM 4.0 offers powerful functionality to synchronize data between CRM and your local Outlook. This can be especially useful to users who sync their smart phones, blackberries, etc. to Outlook or Exchange because they can now access their CRM contacts through their phones address book. Here at Altriva, one of the many “quick business facilitation configurations” we have in our toolkit extends this functionality to allow users (and multiple users per contact) to easily add and remove contacts synchronized to their Outlook. This allows multiple users to sync the same contact to Outlook effortlessly and allows users to decide which contacts they bring to their Outlook.