The first comparison we will look into is how we can remove sections of the application or functionality that a business is currently not using or plans on never using within Microsoft Dynamics CRM 4.0.

After many hours of work consolidating our combined experience with CRM solutions, our book titled "Success with Microsoft Dynamics CRM 4.0" is now available for purchase. It was written by Altriva founders Aaron Yetter and Justin Mathena with Hoss Hostetler, Director of CRM at Altriva.

Let's begin our discussion around custom extensions by discussing why they are important and what some of the correct and incorrect approaches are. We will then have future posts that go into specific Pro’s and Con’s of different custom extensions for Microsoft Dynamics CRM 4.0.

Welcome to the Altriva Team Blog. Now that we have wrapped up writing our CRM book (Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management) it is time to move on to publishing some additional content through our website.