CRM Assessment
Not maximizing the value from your CRM investment due to lack of adoption, data integrity, business fit, evolving business processes, and reporting needs? Our CRM Assessment provides an audit of your existing CRM processes and systems based on current needs. The assessment produces an action plan and success criteria to ensure the identified benefits can be easily realized by your organization
CRM Strategy
Whether considering CRM as an initiative, planning to deploy CRM for the first time, or evaluating an existing CRM implementation, Altriva defines a CRM strategy to ensure your Sales, Marketing and Customer Service systems and processes are properly aligned with your business objectives. Our CRM Strategy approach delivers a long term vision and action plan for continued CRM benefit realization
Microsoft Dynamics CRM Implementation
Is your organization optimized to attract, sell and service your customers? Our CRM Implementation Services cover all aspects of delivering a CRM solution that successfully align the marketing, sales and service initiatives of your organization. The methodology we use is based on hundreds of successful CRM deployments and ensures the technology, business process, and organizational change is managed as part of the overall solution. Our CRM Implementation Services include:
- Strategy Facilitation & Definition
- Project Management
- Business Process Design
- Solution Customization
- Data Migration
- Reporting & Analytics
- Training