Resource Center

Learn more about business applications, CRM best practices, Microsoft business technology updates and Altriva news with articles, guides and how-tos from our resource center.

Power Virtual Agents

Get to know Power Virtual Agents.

Power Virtual Agents (PVA) is a no-code chatbot building solution that's part of Microsoft’s highly customizable Power Platform business technology suite. Learn more about...

  • What is a chatbot?
  • Key features of Power Virtual Agents
  • How to use PVA at your organization


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Dynamics 365 & Power Platform

A Fresh Way to Customize Labels in D365

Discover a clever, but rarely used customization option: emojis. Find out how to use them, why you might want to, and what to keep in mind if you do.

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Microsoft Power Automate Desktop

What to know about the latest solution joining Microsoft's process automation platform.

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How to Bulk Edit Records in Dynamics 365

Have a large number of records to update? Here are two methods you can use to make changes in multiple records at once.

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Marketing Segments vs. Marketing Lists

Examine the differences between marketing segments and marketing lists in Dynamics 365 for Marketing.

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Related Consulting Services

Implementation Services

A better CRM experience starts here. Our consultants can help you with everything from strategy to data migration to configuration to post-deployment support.

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Microsoft Licensing

Considering a Microsoft CRM subscription? We directly license Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Power Platform, Power Apps and more.

Custom App Development

Missing a feature important to your operations? We have years of experience leveraging both existing app development platforms and custom coding to create solutions that meet your business needs.

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