Resource Center

Learn more about business applications, CRM best practices, Microsoft business technology updates and Altriva news with articles, guides and how-tos from our resource center.

Power Virtual Agents

Get to know Power Virtual Agents.

Power Virtual Agents (PVA) is a no-code chatbot building solution that's part of Microsoft’s highly customizable Power Platform business technology suite. Learn more about...

  • What is a chatbot?
  • Key features of Power Virtual Agents
  • How to use PVA at your organization

Read More

Dynamics 365 & Power Platform

A Fresh Way to Customize Labels in D365

Discover a clever, but rarely used customization option: emojis. Find out how to use them, why you might want to, and what to keep in mind if you do.

Read More

Microsoft Power Automate Desktop

What to know about the latest solution joining Microsoft's process automation platform.

Read More

How to Bulk Edit Records in Dynamics 365

Have a large number of records to update? Here are two methods you can use to make changes in multiple records at once.

Read More

Marketing Segments vs. Marketing Lists

Examine the differences between marketing segments and marketing lists in Dynamics 365 for Marketing.

Read More

Related Consulting Services

Implementation Services

A better CRM experience starts here. Our consultants can help you with everything from strategy to data migration to configuration to post-deployment support.

Learn More

Microsoft Licensing

Considering a Microsoft CRM subscription? We directly license Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Power Platform, Power Apps and more.

Custom App Development

Missing a feature important to your operations? We have years of experience leveraging both existing app development platforms and custom coding to create solutions that meet your business needs.

Contact Us

Interested in doing more with your business technology? Get in touch with one of our consultants.